Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: December 15, 2024

At Soho&Qee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our hosting and gaming rental services.

1. Information We Collect

Personal Information

  • Name and contact details (email, phone number)
  • Billing and payment information
  • Account credentials and preferences
  • Technical support communications

Technical Information

  • IP addresses and device information
  • Browser type and operating system
  • Usage patterns and service performance data
  • Server logs and hosting activity

2. How We Use Your Information

Service Delivery

Providing hosting and gaming rental services, managing your account, and ensuring optimal performance.

Customer Support

Responding to inquiries, troubleshooting issues, and providing technical assistance.

Security & Compliance

Protecting our services from fraud, abuse, and ensuring compliance with legal requirements.

Service Improvement

Analyzing usage patterns to enhance our hosting and gaming services.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who assist in delivering our hosting and gaming services
  • When required by law or to protect our legal rights
  • In case of business transfer or merger (with prior notice)
  • With your explicit consent

4. Data Security

We implement robust security measures to protect your information:

Encryption

SSL/TLS encryption for data transmission

Secure Hosting

Protected servers in Singapore data centers

Access Control

Restricted access to authorized personnel only

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Restriction: Limit processing of your data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our hosting and gaming services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records as required by law

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience with our hosting and gaming services. These help us:

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us understand service usage patterns

8. International Data Transfers

As a Singapore-based company providing hosting and gaming services, we primarily process data within Singapore. When international transfers are necessary, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@sohoqee.com

Phone: +65 6789 1234

Address:

123 Marina Bay Street
Singapore 018956

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last Updated" date at the top of this policy

Thank you for trusting Soho&Qee with your hosting and gaming needs. Your privacy is our priority.